FAQ

When purchasing goods or services on the website, buyers typically communicate with sellers through the on-site private messaging system and by phone. It is the customer's responsibility to thoroughly examine or interview the seller before making a purchase decision.

1stKare offers local postings completely free of charge, making it easy for local service providers to advertise their services and connect with potential customers in their area. This means that you can create a profile, post your services, and start receiving inquiries without having to worry about any upfront costs or hidden fees.

The platform's commitment to offering free local postings is part of its mission to democratize the service industry by removing barriers to entry for service providers and empowering individuals to connect directly with customers. By eliminating costs and fees associated with traditional advertising and marketing methods, 1stKare allows service providers to focus on what they do best - providing quality services to their clients.

Furthermore, as the platform does not charge any commission on completed transactions, service providers can keep 100% of their earnings. This means that you can grow your business and increase your revenue without having to worry about sharing your profits with the platform.

In summary, 1stKare's local postings are always free, which allows service providers to advertise their services, connect with customers, and grow their businesses without any financial barriers.

If you've posted your services on 1stKare as a National Business user and noticed that your post is inactive, don't worry - this is normal. Posts for National Business users are inactive by default, which means they won't be visible to customers unless you subscribe to activate them.

To activate your post and make it visible to potential customers, you'll need to subscribe to a monthly plan. The subscription fee for National Business users is $199 per month, which allows you to display your services to a wide audience and attract more customers. Once you've subscribed, your post will become active and visible to customers within your chosen service categories.

By activating your post, you can take advantage of the 1stKare platform to connect with potential customers and grow your business. With a wide range of service categories available, you can showcase your expertise and reach customers who are actively looking for the services you offer.

So if you're a National Business user and want to make the most of your presence on 1stKare, be sure to subscribe and activate your post. This will help you increase your visibility, reach more customers, and ultimately grow your business.

As a buyer on 1stKare, there are several things you can do:

Search for services: You can browse the platform to find service providers who offer the specific services you need. You can search for services by category, location, and keywords to find the best match for your needs.

Contact service providers: Once you've found a service provider you're interested in, you can contact them directly through the platform to discuss your needs and arrange for services.

Users on 1stKare can post their service profile to showcase their skills and offerings to potential clients. This involves creating a profile that includes their name, location, contact information, a brief description of their skills and services, and any relevant portfolio items or work samples.

To ensure fair usage of the platform and to prevent abuse, 1stKare allows sellers to create up to three postings at a time. This limit helps to ensure that all sellers have an equal opportunity to showcase their services and reach potential customers.

However, sellers can edit or delete their postings at any time to make room for new postings or to update their existing ones. This provides sellers with flexibility in managing their postings and keeping them up-to-date with their current offerings.

In addition, 1stKare encourages sellers to create quality postings that accurately represent their services and attract potential customers. This helps to ensure a positive experience for both sellers and buyers on the platform.

Overall, the posting limit is in place to ensure fairness and to prevent any misuse of the platform.

At 1stKare, we understand the importance of protecting the privacy of our sellers. Therefore, we have implemented a strict privacy policy that ensures the confidentiality of their personal information. We never sell any personal data provided by our sellers to any third-party, and we take necessary measures to safeguard their information against any unauthorized access or disclosure.

When sellers post their services on 1stKare, they can rest assured that their information is secure. We only collect the minimum necessary information required for the smooth functioning of the website, and this information is only accessible to authorized personnel.

In addition, we use advanced security protocols and encryption techniques to protect our seller's data from any breaches or attacks. We regularly update our security measures to ensure that our platform is safe and secure.

At 1stKare, we prioritize the privacy and security of our sellers, and we take all necessary measures to protect their personal information.

1stKare is a platform that aims to democratize the way service providers and customers connect with each other. Local businesses that offer their services within a specific geographical area can take advantage of the platform to get noticed by potential customers.

One of the key advantages of using 1stKare as a local business is that you can post your service offerings for free. This means you can create a profile and advertise your services without paying any fees or commissions. By posting your services on the platform, you can attract customers who are actively searching for the services you offer within your local area.

In addition to the free posting option, local businesses on 1stKare also have the option to sponsor their posts to increase their visibility and search ranking. This feature allows you to promote your services to a wider audience and get more exposure for your business. By sponsoring your posts, you can increase your chances of attracting new customers and growing your business.

Overall, local businesses that post their services on 1stKare can take advantage of the free posting option and the option to sponsor their posts for increased visibility. Whether you're a small local business or a larger enterprise, 1stKare provides a platform for you to connect with customers and grow your business.

When using 1stKare as a service provider, you have the option to subscribe to a post for wider reach and increased visibility. Here's a breakdown of what post subscription means:

1. Optional for Individual and Local Business: If you are an individual service provider or a local business, you have the option to subscribe to a post for a fee. By subscribing, your service listing will be promoted and shown nationally to a wider audience, increasing your chances of attracting new customers from across the country.
2. Mandatory for National Business: If you are a large or multinational business, post subscription is mandatory. This is because larger businesses have a greater need for visibility and reach, and therefore require a stronger online presence to connect with customers and promote their services on a national level.

When you subscribe to a post, your service listing will receive a higher ranking on the platform, making it more visible to potential customers. This can help you attract more leads, generate more business, and ultimately grow your customer base. Additionally, subscription fees are affordable and can be canceled at any time, making it a flexible and cost-effective way to promote your services on 1stKare.

1stKare is a website that provides a platform for freelancers and service providers to post their services without any cost. The website aims to help these service providers to get noticed specifically within their city, without the need for any middleman. The website does not charge any commission from the sellers or buyers. The primary goal of 1stKare is to democratize the service industry by empowering service providers to offer their services directly to customers without the need for a broker or intermediary. This platform allows any skilled individual to offer their gigs or services directly to clients for free, forever.

While a user on a digital platform or website can certainly be a seller, the term "user" is typically used more broadly to refer to anyone who interacts with the platform in some way. A user can be an individual who is buying or selling goods or services, or they can be someone who is simply browsing the site or using its features without necessarily making a purchase.

In the context of an online marketplace or platform like 1stKare, a user can refer to anyone who is using the site to find or offer services. This can include service providers such as freelancers, gig workers, or businesses, as well as clients or customers who are seeking out those services. Users can create accounts on the site, post listings or advertisements for their services, communicate with other users, and make payments or receive payments through the platform.

While a user may be primarily focused on buying or selling goods or services on the platform, they are also part of a broader community of users who are all interacting with the site in some way. This community can be an important source of support, advice, and collaboration for users, and can help to make the platform a more valuable resource for everyone involved.

When a customer is interested in hiring a seller on 1stKare, they have several options available to them.

Firstly, the customer can search the platform for service providers who offer the specific services they require. They can filter their search results by location, category, and keywords to find the most relevant service providers. Once they have identified a seller they are interested in working with, they can initiate contact through the platform's messaging system or by phone.

Through direct communication with the seller, the customer can discuss their job requirements and pricing. This allows them to clarify any questions they may have and ensure that the seller fully understands the scope of the work.

Furthermore, customers have the option to request additional information from the seller, such as certification, insurance, or customer references. This can help the customer make an informed decision about whether to hire the seller or not.

Once the customer and seller have agreed on the details of the job, including pricing and timeline, the customer can confirm the hiring of the seller. This enables the seller to begin the work and for the customer to receive the services they require.

Overall, the process of hiring a seller on 1stKare is straightforward and allows customers to find and work with service providers who can meet their specific needs.

Local posting refers to a type of listing that is specifically targeted to a particular geographical area or location, typically within the same city as the seller. This means that when a seller creates a local post, it will only be visible to potential buyers who are located in the same city or nearby areas.

Local posting is a popular strategy for sellers who want to reach customers within their immediate vicinity, as it allows them to connect with buyers who are looking for services in their local area. This can be especially beneficial for small businesses or freelancers who offer services that are location-based, such as home repair, landscaping, or pet grooming.

By creating a local post, sellers can effectively target their audience and increase their chances of finding local customers who are interested in their services. Local posting can also help build a sense of community among buyers and sellers within a particular area, as it allows them to easily connect with one another and support local businesses.

Overall, local posting is a valuable tool for sellers looking to promote their services within their local community, and for buyers who are looking for services in their immediate area.

A national posting on 1stKare is a service listing that allows local users, whether individuals or businesses, to promote their services to a wider audience across the entire country. This type of listing is particularly useful for those who wish to expand their customer base and reach new clients beyond their local area.

By creating a national posting, users can increase their visibility on the platform and make it easier for potential clients across the country to discover their services. This is especially important for businesses that offer services that are not location-specific and can be delivered remotely, such as online tutoring, freelance writing, or graphic design.

To create a national posting, users simply need to select the "National" option when creating their service listing. They can then provide detailed information about their services, including pricing, service details, and contact information. By creating a comprehensive and engaging listing, users can attract more clients and grow their business on a national level.

Overall, a national posting on 1stKare is a powerful tool for users who want to expand their reach and connect with potential clients across the entire country. It allows them to promote their services on a larger scale and increase their chances of success in a competitive marketplace.

A national business refers to a company that offers its products or services across the entire country. These are typically large-scale companies with a broad reach, offering their services or products to customers in different regions and markets across the country.

National businesses can have a significant impact on the economy, providing jobs to a large number of people and generating revenue on a national level. They often have a strong brand presence, with recognizable logos and marketing campaigns that are visible across the country.

Examples of national businesses include retail chains, such as Walmart and Target, fast food chains like McDonald's and Subway, and telecommunications companies like AT&T and Verizon. These companies have a wide customer base and often have a substantial market share in their respective industries.

Overall, a national business is a company that operates on a large scale, with a significant presence and impact across the entire country.

On 1stKare, service providers or sellers can post their service offerings to one main category and one sub-category at a time. This helps to ensure that their services are listed under the most relevant categories and are easily discoverable by potential buyers.

There are various categories and sub-categories available on the platform, including but not limited to cleaning, plumbing, web design, writing, and legal services. The categories are designed to help buyers find the services they need quickly and efficiently.

It's important for service providers to choose the most appropriate category and sub-category when posting their service offerings to maximize their visibility and chances of being contacted by potential buyers. They can also edit and update their listings at any time to ensure that their services are accurately represented on the platform.

Overall, by allowing service providers to post their services under one main category and one sub-category at a time, 1stKare aims to simplify the process of finding and offering services on the platform.

Yes, sellers on 1stKare have the option to post their services in additional categories. This can be useful if the seller offers multiple services or if they want to reach a wider audience by offering their services in more than one category.

To post in additional categories, the seller can create a new post and select the desired category or categories from the list of available categories. They can then provide a detailed description of their services, including pricing, scope of work, and any other relevant information.

It's important to note that each post should be specific to a particular service, and the seller should avoid posting duplicate content across multiple categories. By posting in additional categories, sellers can increase their visibility and reach potential customers who may not have seen their services otherwise.

Overall, the ability for sellers to post their services in multiple categories is a great feature that allows them to reach a wider audience and attract more business.

If you're a customer looking to search for services on 1stKare, you may be wondering if registration is mandatory. The answer is no, it's not mandatory for customers to register in order to search for services on the platform.

Customers can browse the platform and search for service providers offering the services they need without registering for an account. This allows customers to get a feel for the types of services available on the platform and explore their options before making a commitment.

However, if a customer wants to send messages to sellers or service providers, they must register for an account or log in if they already have one. This is necessary to ensure that communication between customers and service providers is secure and reliable.

By registering for an account, customers can also take advantage of other features on the platform, such as saving contact information for service providers they're interested in and accessing their message history.

Overall, while registration is not mandatory for customers to search for services on 1stKare, it is required for communication with service providers. So if you want to contact a seller or service provider, registering for an account is a necessary step.

If you're a service provider on 1stKare and you've found long-term work, you may be wondering how to manage your listings on the platform. Here's what you can do:

Pause your listings: You can pause your listings on 1stKare at any time to let your customers know that you're currently unavailable. This can be a useful feature if you've found long-term work or if you need to take a break for any reason. By pausing your listings, you can avoid receiving new inquiries and focus on your current work.

Un-pause your listings: When you're ready to start taking on new clients again, you can un-pause your listings on the platform. This will make your profile visible to potential customers and allow you to receive new inquiries.

Keep your profile up-to-date: While your listings are paused, it's important to keep your profile up-to-date with your latest information, such as your availability and any changes to your services or pricing. This will help you attract new customers when you're ready to start taking on new work again.

By using the pause feature on 1stKare, you can easily manage your listings and take control of your schedule. This flexibility allows you to find long-term work without worrying about missing out on new business opportunities.

If you're a service provider looking to post your services on 1stKare, you'll be happy to know that all local postings are completely free. This means that you can create a profile and post your services without having to pay any fees.

However, if you want to boost the visibility of your service profile and improve your chances of getting noticed by potential buyers, you can choose to sponsor your post. This involves making a small monthly contribution to the platform, which will improve the ranking of your service profile in search results.

The best part is that this sponsorship is entirely optional, and can be canceled at any time if you feel that it's not providing the desired results. The amount you'll pay for sponsorship depends on your status as a freelancer or local business.

Freelancers can sponsor their posts for as little as $4 per month, while local businesses can do so for $9 per month. By sponsoring your post, you'll be able to get more visibility and exposure for your services, which can ultimately lead to more customers and revenue.

So whether you choose to sponsor your post or not, 1stKare offers a great opportunity for service providers to post their services for free and connect with customers looking for their skills and expertise.

On 1stKare, customers do not have to pay anything to connect with service providers. The platform is designed to facilitate direct communication between buyers and sellers, without any middlemen or commissions.

This means that customers can browse and search for service providers offering the services they need, and connect with them directly to discuss their requirements and arrange for services. There are no hidden fees, charges or commissions involved in the process.

This unique model of direct communication and transparent pricing allows both buyers and sellers to benefit. Buyers can find the best services at fair prices, while service providers can offer their services directly to customers without having to pay any commissions or fees.

At 1stKare, our goal is to democratize service provision by empowering service providers and giving customers the ability to find the services they need without any barriers. By eliminating the costs and complexities associated with traditional middlemen and intermediaries, we aim to create a level playing field where all service providers can compete fairly and succeed.

At 1stKare, we offer a platform where service providers can post their service profiles for free. However, we also offer the option for service providers to sponsor their posts for a small fee. Here's a breakdown of what a post sponsor means:

1. Free posts: The majority of service posts on our platform are free, meaning that service providers can create and post their service profiles without incurring any charges. This allows service providers to showcase their skills and expertise to potential customers within their local community at no cost.
2. Sponsored posts: For service providers looking to increase their visibility and reach a wider audience, we offer the option to sponsor their posts for a small fee. Sponsored posts receive the highest search ranking on the platform, meaning that they are more likely to be seen by potential customers. This can lead to increased exposure and more business opportunities.
3. Flagged posts: Sponsored posts are also flagged on the platform to show your support when customers browse listings. This can help to build trust and credibility with potential customers, as it indicates that you are willing to invest in promoting your services and providing the best possible user experience.

At 1stKare, we are committed to providing an exceptional user experience for both service providers and customers. We do not display any advertising, popups, or other surprises that can detract from the user experience. Our goal is to help service providers connect with customers and grow their businesses in a simple, transparent, and cost-effective way.

If a seller on 1stKare wishes to offer their services on a national level, they have the option to do so by paying a small monthly subscription fee. While local sellers are typically limited to posting their services within a specific geographic area, national sellers have the ability to post their services across the entire country.

It's important to note that national sellers are not considered local businesses, as they operate on a larger scale and may have multiple locations across the country. To reflect this, their profiles are classified under the "National Business" category, rather than the "Local Business" category.

By subscribing to the national business option, sellers can showcase their services to a wider audience and gain greater visibility on the platform. National business listings appear under the specified sub-category on a nationwide basis, giving them access to a larger pool of potential customers.

Overall, the ability for sellers to expand their reach nationally offers a great opportunity to grow their business and reach new customers. With the option to post their services nationwide, sellers can tap into a wider market and increase their chances of success on the platform.

When it comes to sellers who are national businesses or multinational companies, there are some specific considerations to keep in mind on 1stKare.

While national businesses and multinational companies can post their services on the platform, there is a subscription fee associated with this option. The fee varies depending on the category and the sub-category, but it allows the seller to expand their reach and target customers across the country or even globally. By subscribing to the national business option, sellers can gain more visibility and potentially attract more customers, helping them grow their business and reach new markets.

It's worth noting that national business posts are seen by users nationally for the specific sub-category they are posted in. This means that the post will be visible to anyone who is searching for services in that sub-category across the country or in the target region. This can be a powerful tool for businesses looking to expand their reach and attract new customers from different parts of the world.

In summary, while there is a subscription fee associated with the national business option, it can be a valuable investment for companies looking to expand their reach and attract new customers across the country or globally. With the right strategy and approach, national businesses and multinational companies can leverage the power of 1stKare to grow their business and reach new markets.

If you have signed up for a specific business size on 1stKare and are wondering why you're not allowed to change it, there are certain rules that you need to be aware of.

If you currently have an active post sponsorship or subscription on the platform, you will not be able to change your business size until you cancel all post sponsorships or subscriptions. This is because the business size you select determines the pricing structure for your sponsored posts and subscriptions. Changing your business size while you have active sponsorships or subscriptions could lead to inconsistencies in pricing and result in confusion for customers.

To change your business size, you will need to first cancel any active post sponsorships or subscriptions, and wait until the current sponsorship or subscription period ends before making any changes. Once the current period has ended, you can then go ahead and update your business size to better reflect your current needs and goals.

It's important to choose the right business size for your needs, as it helps customers understand the type and scale of services you offer. By selecting the appropriate business size and managing your post sponsorships and subscriptions effectively, you can maximize your visibility on the platform and grow your customer base.

When using 1stKare to offer your services, you may encounter situations where you need to pause or delete a post. However, it's important to note that you cannot pause or delete a post while your subscription is active.

Before you can pause or delete a post, you must first cancel your active subscription. This ensures that there are no active payments or pending transactions associated with your account. Once you've canceled your subscription, you'll be able to pause or delete your post as needed.

It's important to keep in mind that canceling your subscription will also affect your ability to access other features of the platform, such as posting new services or contacting other service providers. If you're unsure about canceling your subscription or need further assistance, you can reach out to 1stKare's customer support team for guidance.

In summary, if you're trying to pause or delete a post on 1stKare, you'll need to cancel your active subscription first. This ensures that there are no financial obligations associated with your account, and allows you to make changes to your posts as needed.

If you're wondering why you're unable to change your business size on 1stKare, it's because you have to first cancel any ongoing post promotions. This includes sponsored posts, subscribed posts, and national posts.

Sponsored posts are paid advertisements that appear at the top of the search results for a specific service category. Subscribed posts, on the other hand, are monthly subscriptions that allow your posts to appear at the top of the search results for your selected service categories. National posts are similar to subscribed posts but are available for larger businesses with a national or international presence.

Before you can change your business size, you must cancel any active post promotions you have. This is because the different business size options on the platform are tailored to the specific needs of different types and sizes of businesses. By canceling any active post promotions, you can ensure that your profile accurately reflects your current business size and better connect with your target audience.

To cancel a post promotion, simply log in to your account and navigate to the "My Posts" section. From there, you can select the promotion you want to cancel and follow the prompts to complete the cancellation process. Once your post promotion has been canceled, you can then update your business size as needed.

By keeping your profile up to date and accurate, you can improve your chances of success on 1stKare and better connect with potential customers who are looking for the services you offer.

If you need to change your service location on 1stKare, the process is simple and straightforward. Here's what you need to do:

Click on the city link: You can change your service location by clicking on the city link in the header of any page on the 1stKare website. This will take you to a page where you can choose a different city.

Choose a new city: Once you're on the city page, you can browse the available options and choose a new city that matches your desired service location. Keep in mind that choosing a different city will default your posts to that location.

Revise your street address: After you have chosen a new city, it is your responsibility as a seller to revise your street address to match the new location. This will ensure that potential customers can find you easily and contact you for services.

Changing your service location can be important if you have relocated or if you want to expand your business to a new geographical area. By following these simple steps, you can easily update your service location on 1stKare and start offering your services to customers in a new location. It's important to keep your profile and service offerings up-to-date to ensure that you continue to attract new customers and grow your business.

If you're wondering why you're unable to delete your post on 1stKare, it's likely because you have an ongoing promotion active on the platform. To delete a post, all promotions must be canceled first.

There are three types of promotions available on 1stKare: sponsored, subscribed, and national. Sponsored promotions allow you to boost the visibility of your post by placing it at the top of search results. Subscribed promotions plans  offer additional benefits such as increased national visibility.

National promotions are tailored for larger businesses or multinational corporations looking to increase their exposure across multiple locations. These promotions allow you to target customers across the country  and can help you expand your reach and grow your customer base.

To delete a post on 1stKare, you must first cancel any ongoing promotions. This can be done by navigating to your account settings and selecting the option to cancel the promotion. Once all promotions have been canceled, you should be able to delete your post without any issues.

It's important to note that canceling a promotion does not result in a refund, and any benefits or features offered by the promotion will be revoked once it's canceled. If you have any questions or concerns regarding promotions or deleting posts, don't hesitate to reach out to 1stKare's customer support team for assistance.

If you're a freelancer or a local business looking to expand your reach and promote your services nationally, there are several steps you can take on 1stKare:

1. Sponsored posts: One effective way to promote your services is by sponsoring your posts. Sponsored posts have the highest ranking on the platform, making them more visible to potential customers. As a freelancer or local business, you can choose to sponsor your posts and reach a wider audience.
2. Monthly subscriptions: 1stKare offers monthly subscription plans for freelancers and local businesses. By subscribing, you can gain access to additional features and tools that can help you promote your services more effectively. The monthly subscription plans are affordable, starting at $9 for freelancers and $19 for local businesses.
3. Networking: Networking with other service providers and customers on the platform can help you expand your reach and get noticed. By engaging with other users and building relationships, you can establish yourself as a trusted service provider and attract more customers.
4. Social media: You can also leverage social media to promote your services nationally. Share your 1stKare profile and posts on your social media accounts and encourage your followers to check out your services. This can help you reach a wider audience and attract new customers.

Overall, promoting your services nationally on 1stKare requires a combination of strategies, including sponsored posts, monthly subscriptions, networking, and social media promotion. By implementing these strategies and staying active on the platform, you can increase your visibility and attract more customers to your services.

To improve your search ranking on 1stKare, sponsoring your posts can be a great option for freelancers and local businesses. The cost for sponsoring a post is $4 for freelancers and $9 for local businesses.

Sponsored posts are featured prominently on the site, increasing visibility and the likelihood of attracting new customers. Additionally, sponsored posts are optimized for search engines, making them more likely to appear in search results for relevant keywords.

Monthly subscription plans are available for sponsoring posts, which can be cancelled at any time. This allows you to try out the sponsored post feature and see if it helps improve your search ranking and attract new customers without committing to a long-term subscription.

However, it's important to note that while sponsoring your posts can be an effective way to boost your search ranking, it should not be the only strategy you rely on. Optimizing your service profile, staying active on the site, using social media and other marketing channels, and offering promotions are all additional strategies that can help improve your search ranking and attract new customers.

At 1stKare, we understand that different types of sellers require different types of support. That's why we have tailored our platform to suit your business size, providing you with a personalized experience.

👉 Individual: Perfect for freelancers who are looking for flexible work arrangements.

👉 Local Business: Ideal for small businesses that operate within a specific geographic location.

👉 National Business: Designed for large or multinational corporations.

Choose the right business size for you, and join our platform today!

If your listing on 1stKare has been paused or deactivated, you may wonder how you can continue to support the platform. While you may no longer be actively offering your services on the site, there are still ways to contribute to the success of 1stKare and its community of service providers and clients.

One way to support 1stKare is to make a one-time donation to the platform. By doing so, you can help to cover the costs of maintaining the website, developing new features, and promoting the platform to a wider audience. Your donation can help ensure that 1stKare continues to operate and provide a valuable resource for service providers and clients alike.

In addition to making a donation, there are other ways to support 1stKare. For example, you can share the platform with others who may be interested in using it to find service providers or offer their own services. By increasing awareness of the platform, you can help to grow the community and make it more valuable for everyone involved.

Another way to support 1stKare is to provide feedback to the team on ways to improve the platform. Whether you have ideas for new features, suggestions for how to make the site more user-friendly, or feedback on your own experiences using the platform, your input can help to shape the future of 1stKare and make it an even more valuable resource for service providers and clients.

Ultimately, there are many ways to support 1stKare even if your listing has been paused or deactivated. Whether through a one-time donation, sharing the platform with others, providing feedback, or participating in the community, your support can help to ensure that 1stKare continues to provide a valuable resource for service providers and clients alike.

Many people wonder whether payment processing is safe, and with good reason. With the rise of online transactions, it's important to make sure that your sensitive financial information is protected. At our company, we take your security very seriously, and we are happy to assure you that our payment processing is safe and secure.

To start with, we want to make it clear that we do not have access to your payment information. This means that your credit card number, bank account information, or any other sensitive financial data is never stored on our servers or accessible to our staff. We understand that your trust is vital to our business, and we take every precaution to ensure that your information is kept safe.

In addition to our own security measures, we also use some of the safest payment processing platforms available: Stripe and PayPal. These platforms are well known for their robust security features, including data encryption and fraud detection. By utilizing these trusted payment processing platforms, we can offer you peace of mind knowing that your transactions are safe and secure.

We believe that your safety and security should never be compromised, especially when it comes to financial transactions. That's why we make it a top priority to ensure that our payment processing is always safe, reliable, and secure.

If you have any further questions about our payment processing or security measures, please don't hesitate to reach out to our customer service team. We are always here to help and support you in any way we can.

Customers can reach out to you in multiple ways depending on your profile privacy settings. If your profile privacy is disabled, customers can contact you via phone. Alternatively, customers can send you on-site private messages through the platform.

When customers send private messages, you will receive notifications in your account messaging  and  via email. This way, you can respond to customer inquiries promptly and efficiently. It is crucial to maintain clear communication with your customers to ensure that you provide them with satisfactory services and build a good reputation on the platform.

In addition to providing convenient communication channels, it is essential to create a comprehensive and informative profile that showcases your skills and services. This will help customers understand what you have to offer and what sets you apart from other service providers on the platform. You can also add relevant details such as your availability, pricing, and service area, which can help customers make an informed decision when choosing a service provider.

Overall, ensuring that your communication channels are easily accessible, and your profile is well-detailed and informative can go a long way in attracting and retaining customers on the platform.

When using 1stKare as a buyer or a service provider, you may wonder why you're seeing posts outside of the selected city. By default, all posts on the platform are shown within a 10-mile radius of the selected city. However, there are a few reasons why you may see posts from outside of your chosen location

Service providers' location: Sometimes, service providers may be located outside of the default 10-mile radius, but still offer services within the selected city. In such cases, their posts will appear in search results even if they're located farther away.

It's important to note that while the platform defaults to displaying posts within a 10-mile radius of the selected city, users may still see posts from outside of this radius based on the above factors. This allows buyers and service providers to connect and collaborate beyond geographical boundaries, expanding the pool of available services and opportunities.

If you are looking to use 1stkare, but you notice that your city is not yet listed, we want to assure you that we are constantly working to expand our services to new locations. While we may not have your specific zip code available at the moment, we encourage you to still sign up and take advantage of our services.

In the meantime, we suggest that you choose a nearby city as your location. This will allow you to connect with service providers in your area and take advantage of the benefits that 1stkare offers. We understand that every city is unique, but we believe that our platform can still be helpful to you regardless of your location.

We want to emphasize that our team is always looking to expand our services to new areas. If you would like to see your city added to our platform, please don't hesitate to let us know. We appreciate your feedback and we are committed to making 1stkare accessible to as many people as possible.

Thank you for considering 1stkare as your go-to platform for your business needs. We are excited to help you connect with service providers and grow your business, no matter where you are located.

When it comes to profile privacy on 1stKare, individual freelancers privacy is enabled  by default. This means that customers can only contact them through the on-site messaging system, which ensures that their personal contact information is not visible to anyone browsing the platform.

Enabling profile privacy allows  individual freelancers to protect their personal information and maintain control over who contacts them. By default, customers will only be able to see basic information on their profile, such as their name, profile picture, and service offerings. If they want to contact the freelancer to inquire about their services or to hire them, they will need to use the on-site messaging system.

The on-site messaging system ensures that all communication between the freelancer and the customer is recorded and tracked within the platform. This can be useful for keeping a record of conversations, negotiating prices and service details, and resolving any disputes that may arise.

Enabled profile privacy  protects freelancers personal information while still being able to offer their services on the platform. It provides an added layer of security and control, which can help freelancers feel more confident and comfortable as they connect with potential customers.

Buyers do not have to pay any fees to 1stKare. Our platform is completely free for buyers to use, and there are no hidden fees or charges. This means that buyers can search for services, communicate with service providers, and make transactions without any additional costs.

At 1stKare, we believe in making it easy and affordable for buyers to find and connect with service providers. By not charging any fees to buyers, we aim to create a more accessible and equitable platform that benefits everyone involved.

However, it's important to note that while buyers do not have to pay any fees to 1stKare, service providers may have their own pricing structures and fees. This can vary depending on the service category, the service provider's experience and qualifications, and other factors. Buyers should carefully review the pricing and terms of service before hiring a service provider to ensure that they fully understand any fees or charges that may apply.

Overall, at 1stKare, we strive to provide a transparent and fair platform that benefits both buyers and service providers. By not charging any fees to buyers, we aim to create a more inclusive and accessible marketplace that helps users find the services they need at a fair price.

Want your posts to stand out in search results? You have two great options: Sponsoring or Subscribing your posts.

Sponsoring Your Posts: By sponsoring your post, it gets prioritized in search results. This means more visibility and a higher chance of catching the eye of potential clients.

Subscribing Your Posts: Subscribing offers another effective way to increase the visibility of your posts. Your subscribed posts will appear more frequently in search results, enhancing your reach to potential clients.

Choose the option that best suits your needs and watch your visibility soar!"

Due to the vast number of posts on our platform, especially in larger markets, not all listings are immediately visible in search results. But don't worry, you can still check how your post appears to potential clients! Here’s a quick tip: head to your seller page, click on the three dots menu, and select 'View in Search'. This way, you can see exactly how your listing is displayed in search results, ensuring you're not missing out on any opportunities.